At KNCRM, we aim to provide flexibility to our customers regarding their subscriptions. This Cancellation Policy outlines the process for canceling your subscription.

1. How to Cancel Your Subscription

You can cancel your subscription at any time by contacting our support team at info@kncrm.com. Please include your account details and specify that you wish to cancel your subscription.

2. Cancellation Timing

• Monthly Subscriptions: You may cancel your monthly subscription at any time. Your subscription will remain active until the end of the current billing cycle.
• Annual Subscriptions: For annual subscriptions, you may cancel within the first 30 days for a full refund. After 30 days, your subscription will remain active until the end of the annual term.

3. Effect of Cancellation

Upon cancellation, you will lose access to all premium features and content associated with your subscription at the end of the billing cycle.

4. No Refunds for Partial Periods

Refunds will not be issued for partial months of service. If you cancel during a billing cycle, you will retain access until the end of that cycle.

5. Changes to the Cancellation Policy

We reserve the right to modify this Cancellation Policy at any time. Any changes will be posted on our website, and your continued use of our services will constitute acceptance of the updated policy.

6. Contact Us

If you have any questions about our Cancellation Policy, please contact us at info@kncrm.com.

取消政策

在 KNCRM，我们旨在为客户提供有关其订阅的灵活性。本取消政策概述了取消订阅的流程。

1. 如何取消您的订阅

您可以随时通过联系我们的支持团队（邮箱：info@kncrm.com）来取消您的订阅。请提供您的账户详细信息，并说明您希望取消订阅。

2. 取消时间

• 月度订阅： 您可以随时取消月度订阅。您的订阅将保持有效，直到当前账单周期结束。
• 年度订阅： 对于年度订阅，您可以在前30天内取消以获得全额退款。30天后，您的订阅将保持有效，直到年度期限结束。

3. 取消的效果

取消后，您将在账单周期结束时失去对所有与您订阅相关的高级功能和内容的访问权限。

4. 不可退款的部分服务

对于部分月份的服务，不会发放退款。如果您在账单周期内取消，您将保留访问权限直到该周期结束。

5. 取消政策的变更

我们保留随时修改本取消政策的权利。任何更改将发布在我们的网站上，您继续使用我们的服务将视为接受更新后的政策。

6. 联系我们

如您对我们的取消政策有任何疑问，请联系 info@kncrm.com。