At KNCRM, we strive to ensure our customers are satisfied with our services. This Refund Policy outlines the conditions under which refunds may be issued.

1. Eligibility for Refunds

Refunds are available for subscriptions canceled within the first 30 days of purchase. To be eligible for a refund, you must provide a valid reason for cancellation.

2. How to Request a Refund

To request a refund, please contact our support team at info@kncrm.com. Include your account details and the reason for the refund request.

3. Processing Refunds

Refund requests will be processed within 14 business days. The refund will be issued to the original payment method.

4. Non-Refundable Fees

Certain fees, such as setup fees or payment processing fees, may be non-refundable. Please review the specific terms of your subscription for details.

5. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website, and your continued use of our services will constitute acceptance of the updated policy.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at info@kncrm.com.

退款政策

在 KNCRM，我们努力确保客户对我们的服务感到满意。本退款政策概述了可发放退款的条件。

1. 退款资格

在购买后的前30天取消订阅的用户可以申请退款。要符合退款资格，您必须提供有效的取消理由。

2. 如何请求退款

要请求退款，请联系我们的支持团队，邮箱为 info@kncrm.com。请提供您的账户详细信息和退款请求的理由。

3. 处理退款

退款请求将在14个工作日内处理。退款将发放到原支付方式。

4. 不可退款费用

某些费用，如设置费或支付处理费，可能不可退款。请查看您订阅的具体条款以获取详细信息。

5. 退款政策的变更

我们保留随时修改本退款政策的权利。任何更改将发布在我们的网站上，您继续使用我们的服务将视为接受更新后的政策。

6. 联系我们

如您对我们的退款政策有任何疑问，请联系 info@kncrm.com。